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How to Place your order... $100 Minimum (or add $10)
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... by Phone
1-800-775-2075
(1-225-667-0910 Local)
Call toll free 9am- 5pm (Central Time) Monday - Friday to speak to an order assistant, who will be happy to assist you with the order process.
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... by Fax
1-866-91-CHEER
(1-225-667-4235 Local)
Just jot down what you want to order.
Fax your order toll-free 24 hours a day 7 days a week.
Fax attention: Order Department.
Include a daytime phone number in case we have questions.
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... by Mail
Just jot down what you want to order.
Include ship to address, quantity, sizes, style numbers, colors & placement for all items ordered.
Include daytime phone & contact name for questions about order.
Mail to:
CheerDeals
PO Box 1149
Walker, LA 70785
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E-mail your order 24 hours a day 7 days a week.
Put "Order" in the subject line.
Be sure to include ship to address, quantity, sizes, style numbers, colors & placement for all items ordered.
Please include a daytime phone number, contact name & e-mail address in case we have questions.
You will receive an order confirmation by e-mail as soon as your order is processed.
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A few words about Sizing & Standard Lengths-
PLEASE ORDER CAREFULLY!
All Uniforms and Polyester Warm Ups, unless tabled "Stock" Uniforms, are custom made for YOU.
In order to achieve a better fit, most back lengths on shells can be made longer, skirts can be shortened or lengthened and pant inseams can be shortened or lengthened. Most at no extra cost to you.
All garments will be made to STANDARD LENGTH unless another length is specified at the time the order is placed. Skirt length INCLUDES waistband.
No refunds, exchanges or alterations will be made if you order the wrong size and/or length or forget to specify a length.
We don't like this policy, but we make what you tell us to make. Some people just won't take the time. We can't stress enough- PLEASE ORDER CAREFULLY! We want you to get a good fit too!
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Matching Previous Orders
Please inform us when placing your order.
Indicate customer # if available and the approximate date (month & year) the order was placed.
Email (.jpg please) or send a photo or photocopy showing the lettering, lettering placement & trim so we can match your original order as closely as possible.
Photo may not be returned so don't send a precious one!
If sending in a garment, label samples clearly.
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Color Matching
We use standard athletic colors in our merchandise as much as possible.
Shading differences in dye lots can vary slightly from order to order and by fabric or material type (i.e. uniform fabric, stretch back fabric, UltraFlex & lettering twill may not be the EXACT same shade).
Although we make every effort to keep colors consistent- we cannot guarantee an exact color match from order to order.
Color samples of our uniform fabric are available by request. Dye lots may change between the time the sample is sent out and your garment is manufactured.
By placing an order with us, you agree to accept color differences.
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Matching Orders from Other Manufacturers
Color matching is not guaranteed (see above). Send in a sample garment for best results. Dye lots can change between the time a swatch is sent out and when your garment is manufactured. With your sample garment in hand, we can match at the time of manufacture for better results.
Lettering styles may not match. For best results send in a sample garment.
Construction methods vary from manufacturer to manufacturer. We do use commonly accepted construction methods, however, do not expect a perfect match.
We need sizes from OUR sizing charts, not your previous supplier's. We do not convert sizes from theirs to ours. We cannot guarantee fit will be the same as your previous supplier.
If you cannot send a sample garment, you may Email (.jpg please) or send a photo or photocopy showing close ups of the lettering, lettering placement & trim so we can match your original order as closely as possible. We also need a photo showing the entire uniform. Do not fax a photo or color print-out. Photo may not be returned, so don't send a precious one! Email is best! We absolutely will not guarantee color match to ANY degree in this instance. We will match lettering style and trim as closely as possible.
If you do not send us anything, (garment, email, photo or photocopy), we also do not guarantee any degree of design, color, lettering or trim match.
We strive to produce the best uniforms possible, but if you do not give us the tools to do our job properly, you are responsible for the results. By placing an order with us, you agree to accept differences. These differences may range from minor to major- based on the degree of your cooperation and materials available. You also understand that your uniforms may NOT be a perfect match no matter how hard we try. Custom uniforms are completely non-refundable, non-exchangeable.
If sending in a garment, label your samples clearly and securely (invoice #, team name, contact name & phone, return address) so we may return them to you, with your completed order.
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Minimum Orders
Uniforms:
A minimum of 6 uniforms is required on all uniforms and Package Specials, including additions and re-orders.
For fill-in orders, add processing fee of $15 for each uniform under 6.
Appliqué Lettering:
A minimum of 10 is required for all orders, additions and re-orders.
Extra letters will be shipped to you with your order for future application if desired.
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Non-Returnable & Non-Exchangeable Items-
ORDER CAREFULLY
ALL Custom Uniforms
ALL Custom Warm-ups
ALL Poms
Briefs, Bodysuits, Tights, Leotards & Athletic Bras
Any garment that has built-in briefs.
Customized Campwear, Camp Skirts/ Skorts,
Dancewear
ANY garment or item that has been altered, monogrammed, lettered or imprinted by us or anyone else.
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Cancellations & Changes
All uniforms & many other items are made especially for you.
Orders cannot be changed or cancelled once the order is submitted.
PLEASE ORDER CAREFULLY
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In order to keep our prices as low as possible- we must strictly follow these policies:
Full prepayment is required (except Custom Uniforms).
A school check, cashiers check, money order or credit card payment is required. Personal (for group order) or organization checks will delay order by min. 10 days. Multiple individual personal checks delay order until ALL checks clear and a 5% processing fee will be added to entire order.
NSF/ Returned check fee: $50.00 each.
Orders will not be processed until payment is received.
We accept Visa, Mastercard, Discover and American Express.
Custom Uniforms
50% deposit is required to begin your order.
Remainder is due in our office 7-10 days BEFORE your expected ship date.
Orders for Combination of Custom Uniforms & Other Merchandise
Orders consisting of custom uniforms AND other items, available for immediate or reasonably quick shipping (i.e. custom pom poms & hair bows shipping in 2 weeks), 50% deposit on the custom uniforms AND full payment on all other items is due before processing any portion of the order.
Remaining balance for the uniforms is due in our office 7-10 days BEFORE your expected ship date for the custom uniforms.
We are unable to accept School Purchase Orders for Package Specials, Accessory Packs & similar items due to our low prices.
Business & Non-Public School purchase orders will NOT be accepted for any item.
Prices are subject to change without notice.
CheerDeals reserves the right to correct typographical errors and/ or mistakes on our website, estimates, quotes, sales orders, invoices, etc.
CheerDeals also reserves the right to refuse orders for ANY reason.
By placing an order with CheerDeals you agree that all transactions shall be governed and construed according to the laws of the State of Louisiana. Furthermore, you agree that all disputes shall be settled in Livingston Parish, Louisiana.
We cannot guarantee variances in color, shade, size, construction or availability of stock items. We reserve the right to change, correct or improve goods without notice. We will not be responsible for changes in color.
For payment questions call customer service toll-free at 1-800-775-2075
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Guarantee
ALL merchandise is guaranteed against defects in material and workmanship. Any merchandise found to be defective will be replaced. CheerDeals makes no other warranties, expressed or implied. CheerDeals is not liable for any consequential or special damages due to defect, workmanship or delays of any nature.
We cannot guarantee variances in color, shade, size, construction or availability of stock items. We reserve the right to change, correct or improve goods without notice. We will not be responsible for changes in color.
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Returns & Exchanges
All claims must be made within 14 days of receipt of item. No exceptions.
No replacement, discount or credit will be issued for merchandise which is unavailable for return or if customer is unwilling to return for inspection.
Please call 1-800-775-2075 for a return authorization number.
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Returns & Exchanges:
Return authorization # must be clearly marked on outside of package. Return authorization form must be enclosed inside of package along with desired exchange information.
We must receive unworn merchandise in original, unopened packaging BEFORE items will be re-shipped or credited.
Restocking fee of 15-20% (depending on item) will be charged (additional shipping charges for exchanges may also apply)- please order carefully.
Shoes must be received in restockable condition and in the original unmarked box. Shoes must be clean, unworn, & unlaced. If shoes are not in restockable condition they will be returned to you.
Worn items will NOT be accepted for exchange or credit.
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Non-Returnable & Non-Exchangeable Items:
ALL Custom Uniforms
ALL Custom Warm-ups
ALL Poms
Briefs, Bodysuits, Tights, Leotards & Athletic Bras
Any garment that has built-in briefs.
Customized Campwear, Camp Skirts/ Skorts,
Dancewear
ANY garment or item that has been altered, monogrammed, lettered or imprinted by us or anyone else.
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Defective Merchandise:
Return authorization # must be clearly marked on outside of package.
Return authorization form must be enclosed inside of package along with reason for return and desired exchange or credit information.
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Uniforms:
We cannot guarantee that growing children will not grow out of their uniform between your measuring or fitting date and the time you receive your uniforms. Please keep this in mind when ordering.
Uniforms can be altered somewhat in width, but not length.
We cannot be held responsible for replacing or remaking uniforms that match the size and style you ordered.
Outgrown uniforms are NOT defective or returnable. Orders are double checked for size before each order is shipped. (We have had people swap uniforms around and claim incorrect sizes because of growth spurts or dropped / added athletes). We check sizes several times during manufacturing and AGAIN before shipment.
Shipment of wrong sizes seldom REALLY happens. Because of our low prices, we cannot afford remakes and when a few unscrupulous individuals force us to raise prices- everyone suffers.
We cannot stress enough- ORDER CAREFULLY!
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Monogrammed Garments:
We cannot guarantee the durability of monogramming due to its fragile nature.
Extra care must be taken to protect monogramming from snags (Rings & bra hooks in the washer for example).
Some stitching may come loose after many washings, improper care or negligence. It should be expected.
Repairs should be made ASAP to prevent further damage.
Monogrammed garments will not be accepted as defective after 14 days.
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